Shipping Policy

Orders take up to 10-14 business days to ship.

Shipping carriers are experiencing more volume than ever. You may experience unexpected delays from our shipping partners like UPS and USPS. We cannot guarantee a delivery date and will not refund due to your order arriving past your event. Make sure to order with plenty of time in advance! Thank you for your patience.

Questions? Our Customer Experience Team is ready and waiting to help you Monday-Friday from 9 AM- 5 PM EST. They can be reached at customerservice@utees.com.